Refund Policy
Since DemTurkishCenter.com offers non-tangible irrevocable goods we do not issue refunds once the order is accomplished and the product download link is sent. As a customer you are responsible for understanding this upon purchasing any item at our site.
However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.
Therefore, we DO honor requests for the refund on the following reasons:
- Non-delivery of the product Due to some mailing issues of your e-mail provider or your own mail server you might not receive a delivery e-mail from us. In this case we recommend contacting us for assistance. Claims for non-delivery must be submitted within 7 days from the order placing date. Otherwise the product will be considered received and downloaded.
- Download and unzipping issues It may happen so that you are having problems while downloading the product or its unzipping. Claims regarding such issues must be submitted within 7 days. If you do not properly contact us during this period, you agree that we may construe silence as a successful download of the product with no further right of redress or refund for a “download issue” reason.
- Major defects Although all the products are thoroughly tested before release, unexpected errors may occur. You should contact us for such issues. We keep the right to rectify the error or defect within 72 hours. If any deficiency is approved and we fail to correct it within 72 hours from the date of the initial complaint letter or any other notification provided by a Customer, the refund will be issued to the customer in full without any compensations or reimbursements. OR, at customer’s choice, replacement of the product of the same or around the same value can be offered; Product not-as-described: Such issues should be reported within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software other than those which are specified as compatible in a description available on the sales page of each product. We don’t guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
Requests for a refund are accepted within the period of 1 week after the order is placed. You should accompany this request with detailed and grounded reasons why you apply for a refund.
Dem Turkish Center by Ali Akpinar
Telephone +90 536 528 4323
Skype dem.turkish.center
Email info@demturkishcenter.com
Address Acibadem Cad. No: 116 D: 10 Kadikoy Istanbul Turkey
Turkish Membership Course
Do you want to study Turkish yourself with the help of your Turkish language teacher?
If yes, take DTC Turkish Course (Turkish Membership Course), become a DTC member, get the full access, download Turkish courses or study Turkish courses online, study Turkish yourself, get online help / support from your teacher while studying and learn Turkish yourself!.
Learn Turkish yourself at your own pace, wherever you are!
Learn more about DTC Turkish Course (Site Membership) below:
What's the duration of this course?
The duration of DTC Turkish Course is 1 year.
For 1 year, you will have the full access to our course on our Superpeer.com course site and download any Turkish courses or study online and get online help from your Turkish language teacher.
What are the Turkish study materials?
Either download Turkish language courses (study offline) or take online Turkish lessons (short courses).
Download complete Turkish courses (A1, A2, PI, B1), Turkish grammar practice courses, Turkish reading practice courses, Turkish speaking practice courses and take short courses online.
How can I study Turkish myself?
We recommend you to start with the lessons (short courses) and use the books as supplementary materials.
Each Turkish lesson / short course has 3 sections: 1) Learn 2) Improve 3) Practice. They include video lessons and PDF worksheets with audios.
Can I take online Turkish classes?
Unfortunately DTC Turkish Course doesn't include online classes with the teacher.
However, you can take "casual, paid" Turkish support classes online (speaking practice or grammar support classes) with the teacher.
How does online support / help work?
Your Turkish teacher will always be available by email, Whatsapp or Skype when you need help or have questions.
The idea of this course is to help you learn Turkish yourself, so your teacher will be available online during your membership.
How can I take this Turkish course?
- Visit our site at Superpeer.com/demturkishcenter
- Subscribe to DTC Turkish Course.
- Download Turkish courses or take lessons / courses online.
- Get online support / help from your teacher.
- And start learning Turkish yourself today!
More information about DTC Turkish Course:
What is the membership website?
SUPERPEER.COM
We are using our Superpeer.com course / store website for our Turkish language membership course. Simply subscribe, pay for your membership and start learning Turkish yourself.
Once you become a member, you will receive an information / welcome email from your teacher.
DEMTURKISHBOOKSTORE.COM
DemTurkishBookstore.com isn't membershipwebsite. However, you can also use this website / store for your membership course, although all the materials are the same on both websites.
Please remember to register on DemTurkishBookstore.com so we can create a discount code (100% OFF) for you to download Turkish language materials from this store.
What are the Turkish language materials in this course?
DTC Turkish Course (Site Membership) includes downloadable Turkish language learning materials for self-study (video lessons or PDF worksheets with audios, or both in some of of the materals) and online Turkish lessons (short courses with videos and downloadable PDF worksheets with audios) for self-study.
TURKISH COURSES (Download & Study Offline)
The downloadable Turkish language materials you can download are:
- Complete Turkish Courses (Video lessons or PDF)
- Turkish Grammar Courses (Video lessons + PDF)
- Turkish Reading Practice Courses (Video lessons + PDF)
- Turkish Speaking Practice Courses (Video lessons + PDF)
Simply download and study offline at your own pace!
ONLINE TURKISH LESSONS (Short Courses, Study Online)
Online Turkish lessons are structured short courses including video lessons and PDF worksheets with audios if you want to make aprint and study on a piece of paper.
Each Turkish course has 3 sections:
- LEARN with communicative lessons anf grammar focus lessons
- IMPROVE with easy Turkish lessons with exercises and vocabulary lessons
- PRACTICE with dialogues with exercises and interview questions and anwers
- And TEST your Turkish at the end of each course to revise and check how much you have learned!
Simply learn, improve and practice your Turkish!
Can I take online Turkish classes with the teacher?
DTC Turkish Course (Site Membership) is a self-study Turkish membership course program.
Unfortunately this course doesn't include online classes with your teacher.
However, we are offering "casual, paid" online classes for our members who:
- wants to take speaking classes casually to practice what they have learned,
- wants to take support classes (Questions & Answers sessions) to ask questions about Turkish studies.
The classes costs 12 USD / 45 minutes and they are delivered with Zoom or Skype.
Who is the Turkish language teacher?
Merhaba! I am Ali Akpınar, a qualified and experienced Turkish language teacher. I will be your Turkish language teacher during your membership. Let me tell you a little about me.
I am from Istanbul. I was born in Istanbul in 1972. I graduated from the English Teaching Department (the Marmara University in Istanbul) in 1998 and worked at various language schools in Istanbul as a non-native English language teacher and Turkish language teacher until 2004 when I started Dem Turkish Center, a Turkish language learning resource website offering Turkish language learning materials and online Turkish lessons.
Since then, I have been creating Turkish language learning materials including Turkish courses, lessons, books & worksheets for self-study and offering Turkish language courses & classes online.
Contact your teacher!
Contact your Turkish teacher by email, Whatsapp or Skype if:
- you have questions about the Turkish membership course program.
- you are DTC member and have questions or need help with your Turkish course.
CONTACT INFO
Please remember to send me messages on Whatsapp or Skype, not calls, because I might not be able to reply as I'm busy with teaching or working.
- email 1 info@demturkishcenter.com
- email 2 aliakpinar@hotmail.com
- Whatsapp +90 541 551 43 23(Messaging only please)
- Skype dem.turkish.center (Messaging only please)
